{"id":4577,"date":"2021-06-16T15:13:22","date_gmt":"2021-06-16T15:13:22","guid":{"rendered":"https:\/\/activepharma.ru\/?page_id=4577"},"modified":"2024-04-06T18:48:20","modified_gmt":"2024-04-06T18:48:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/activepharma.ru\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4577\" class=\"elementor elementor-4577\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e34978c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e34978c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e84613e\" data-id=\"e84613e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c8c35a elementor-widget elementor-widget-text-editor\" data-id=\"4c8c35a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><!-- wp:heading --><\/p>\n<h4>Q1. What is the minimum volume for delivery possible?<\/h4>\n<h4>Ans: If the product is transported by Air, there is no minimum volume. By sea it is 500KG.<\/h4>\n<h4>Q2. What are the terms of delivery of the goods?<\/h4>\n<h4>Ans: We provide products according to any incoterms chosen by buyers i.e. Ex-factory, FOB, CIF\/CIP sea or airport, etc..<\/h4>\n<h4>Q3. What are the payment terms? Is a delay possible?<\/h4>\n<h4>Ans: Yes, we do provide delayed payment terms for partners with established business relations and as per the pre-agreed plan for the new clients.<\/h4>\n<h4>Q4. What RD (regulatory document) does the substance correspond to?<\/h4>\n<h4>Ans: We provide an open part of DMF to the clients with a signed CA ( Confidentiality Agreement) and dispatch the closed part to MOH, directly.<\/h4>\n<h4>Q5. We are developing a new drug and we need samples of substances from several manufacturers, can you provide them?<\/h4>\n<h4>Ans: Yes, we do provide samples from different producers with documents available.<\/h4>\n<h4>Q6. Do you provide the GMP certificate, if required for the registration of a drug (medicinal product).<br>Can you provide it to us?<\/h4>\n<h4>Ans: We work only with GMP verified producers so we can provide GMP certificates.<\/h4>\n<h4>Q7. What is the remaining shelf life of the substance?<\/h4>\n<h4>Ans: We provide at least 75% of the shelf life of products, in most cases, it is 85%.<\/h4>\n<h4>Q8. Do you deliver to the address of the buyers&#8217; warehouse?<\/h4>\n<h4>Ans: Yes, we do.<br>Q9. Do you deliver via TC (transport companies)?<\/h4>\n<h4>Ans: Usually we deliver products on CIF terms, i.e. to Air\/Sea, ports.<\/h4>\n<h4>Q10: What is the best way to contact us?<\/h4>\n<h4><!-- \/wp:paragraph --><!-- wp:heading --><\/h4>\n<h4><!-- \/wp:heading --><!-- wp:paragraph --><\/h4>\n<h4><!-- \/wp:heading --><!-- wp:paragraph --><\/h4>\n<h4>Answer: The best way to contact us is by sending the email or calling us directly on the below email and phone no.<\/h4>\n<h4>VIRGOIMPEX &#8211; MOSCOW, RUSSIAN FEDERATION<\/h4>\n<h4><span style=\"font-size: 17px; font-weight: 600;\">Tel No: +7 495 220 23 70<\/span><br><\/h4>\n<h4><span style=\"color: #0000ff;\"><span style=\"color: #000000;\">Email:<\/span> <a href=\"mailto:info@activepharma.ru\">info@activepharma.ru<\/a><\/span><\/h4>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Q1. What is the minimum volume for delivery possible? Ans: If the product is transported by Air, there is no minimum volume. By sea it is 500KG. Q2. What are the terms of delivery of the goods? Ans: We provide products according to any incoterms chosen by buyers i.e. Ex-factory, FOB, CIF\/CIP sea or airport, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-4577","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav","circle-sale"],"_links":{"self":[{"href":"https:\/\/activepharma.ru\/en\/wp-json\/wp\/v2\/pages\/4577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/activepharma.ru\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/activepharma.ru\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/activepharma.ru\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/activepharma.ru\/en\/wp-json\/wp\/v2\/comments?post=4577"}],"version-history":[{"count":0,"href":"https:\/\/activepharma.ru\/en\/wp-json\/wp\/v2\/pages\/4577\/revisions"}],"wp:attachment":[{"href":"https:\/\/activepharma.ru\/en\/wp-json\/wp\/v2\/media?parent=4577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}